Insurance Client Advocate & Admin Support

Varney Agency; Searsport (ME); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off and holidays

Opportunity to advance within agency

Job summary

Varney Agency in Searsport, Maine, is seeking a motivated Customer Service Advocate to join our local team. This role provides administrative support to clients and insurance agents, handling calls, payments, and document processing. You will assist with endorsements, certificates of insurance, quotes, binders, and loss run reports while maintaining accuracy and client service. We offer competitive compensation, paid time off, holidays, and growth opportunities within our family-owned agency.

Qualifications

• Proficient computer skills including typing 50 wpm and ability to learn agency client systems.
• Excellent telephone etiquette and strong written and verbal communication.
• Strong interpersonal skills and ability to interact professionally with clients and agents.

Responsibilities

• Answering phones and direct calls.
• Processing payments and providing evidence of insurance as needed.
• Accepting mail and deliveries, distributing/processing accordingly.
• Providing administrative support to agents with endorsements, certificates of insurance, quotes, binders and related documents.

Skills

Typing 50 wpm

MS Office

Telephone etiquette

Communication skills

Interpersonal skills

Job description

Varney Agency in Searsport, Maine, is seeking a motivated Customer Service Advocate to join our local team. This role provides administrative support to clients and insurance agents, handling calls, payments, and document processing. You will assist with endorsements, certificates of insurance, quotes, binders, and loss run reports while maintaining accuracy and client service. We offer competitive compensation, paid time off, holidays, and growth opportunities within our family-owned agency.