Insurance Claims & Office Support Specialist

FMNE Insurance; Omaha (NE); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Pension plan

Wellness program

Job summary

FMNE Insurance seeks an Administrative Assistant to join the Omaha District Office. The role focuses on clerical support, confidential handling of information, and excellent customer service to insure operations run smoothly.

The position involves answering calls, processing documents, handling mail, and assisting the claims staff with related tasks. A friendly, organized, detail-oriented professional will thrive in this role within a supportive team.

Qualifications

• High school diploma or equivalent is required.
• Six months of office or professional experience preferred.
• Proficient with personal computer and keyboarding.
• Familiarity with Microsoft Office applications: Word, Excel, Outlook; Windows OS.

Responsibilities

• Demonstrates the company values of integrity, service, excellence, and teamwork.
• Answer calls and route messages for claims staff; document conversations as needed.
• Assist with general claims questions for insureds, claimants, contractors, and agents.
• Prepare, scan, and index documents; manage mail and faxes.
• Type dictation, letters, forms, and memos; assist other districts as needed.
• Assist adjusters with claims handling tasks such as wage authorizations and medical records requests.
• Create and update contents inventories and entries for claim files.
• Set up new claims and reinspection requests; maintain district contractor lists.

Education

High school diploma or equivalent

Tools

Microsoft Office

Windows OS

Job description

FMNE Insurance seeks an Administrative Assistant to join the Omaha District Office. The role focuses on clerical support, confidential handling of information, and excellent customer service to insure operations run smoothly.

The position involves answering calls, processing documents, handling mail, and assisting the claims staff with related tasks. A friendly, organized, detail-oriented professional will thrive in this role within a supportive team.