Insurance Claims Intern: Investigate, Resolve & Learn

aoins; Mesa (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Auto-Owners Insurance is seeking a summer 2027 Claim Representative Intern in Mesa, AZ. The role involves investigating facts, determining policy coverage, evaluating losses, and working toward timely claim resolutions.

Interns will study insurance policies and forms, service agents and policyholders, and may attend hearings or depositions as needed. Candidates should be enrolled in college with strong communication and data interpretation skills.

Qualifications

• Currently enrolled in college and entering junior or senior year.
• Above-average communication skills (written and verbal).
• Ability to resolve complex issues.
• Organize and interpret data.
• Ability to handle multiple assignments.
• Detail-oriented.

Responsibilities

• Investigate and assemble facts, determine policy coverage, evaluate loss amount and analyze liability.
• Study insurance policies, endorsements and forms to gain familiarity with coverage.
• Work toward the resolution of claims; may attend arbitrations, mediations, depositions, or trials as necessary.
• Ensure that claims payments are issued in a timely and accurate manner.
• Service the needs of agents, policyholders and others.
• Handle investigations by phone, mail and on-site investigations.

Skills

Communication skills

Issue resolution

Data interpretation

Multitasking

Attention to detail

Education

College student (junior/senior)

Job description

Auto-Owners Insurance is seeking a summer 2027 Claim Representative Intern in Mesa, AZ. The role involves investigating facts, determining policy coverage, evaluating losses, and working toward timely claim resolutions.

Interns will study insurance policies and forms, service agents and policyholders, and may attend hearings or depositions as needed. Candidates should be enrolled in college with strong communication and data interpretation skills.