Insurance Claims Handler

Crawford & Company; United States; A distancia; USD 50.000 - 80.000; Jornada completa

Descripción de la vacante

Crawford & Company is seeking an Insurance Claims Handler to join our remote team. You will support a varied caseload, perform FNOL and claims handling, and drive efficient settlements with strong attention to evidence and customer service.

Essential: Insurance experience in claims admin, FNOL, and claims handling; ability to plan workloads; excellent communication with all stakeholders. We value proactive problem solving and high personal standards in service delivery.

Formación

• Essential: Insurance experience - Claims Admin, FNOL, Claims Handling etc.
• Evidenced ability to plan and organise workload.
• Ability to empathise and communicate at all levels.
• Strong customer skills.
• High personal standards of service delivery as a core skill.
• Good communication skills with all stakeholders

Responsabilidades

• Handle and support a varied caseload of property claims in partnership with Loss Adjusters.
• Agree mitigation on losses at FNOL and gather evidence for best outcomes.
• Book appointments for Property Adjusters and provide required information to support cases.

Conocimientos

Claims handling

FNOL

Customer service

Communication

Organisation

Descripción del empleo

Our Internal Adjuster opportunities are ideal to progress your career within a well-established and highly successful Global organisation. We also offer personal development with full exam and study support, promotional opportunities and a fully inclusive culture. In return for your commitment, we’ll provide you with the knowhow and support so you’ll become a subject matter expert, providing a first-class service to our customers.

Working in partnership with our Loss Adjusters in the field, you’ll be proactively handling and supporting a varied caseload of Property Claims.

A large part of the work is agreeing mitigation on losses at first notification of loss (FNOL) as required, using your judgement, knowledge and experience to gather all evidence and determine the best possible outcome. When required, you’ll book appointments for our Property Adjusters, providing support with all relevant information beforehand.

Some claimants may require alternative accommodation, so you’ll ensure the reduction of claims lifecycles to reduce costs by proactive management and challenge building scopes and variations when required.

You’ll need to remove hurdles in the process if required, ensuing you get to the root cause of issues, take responsibility to resolve and problems and collate all necessary details to ensure swift settlement whenever possible.

We’re looking for talent: experienced claims experts who relish challenges and provide solutions. Previous property claims handling experience is an advantage, but we’d like to hear from you if you have a similar commercial background.Essential:Insurance experience - Claims Admin, FNOL, Claims Handling etcEvidenced ability to plan and organise workload.Ability to empathise and communicate at all levelsStrong Customer SkillsAbility to work in a structured manner to drive for qualityHigh personal standards of service delivery as a core skill.Good communication skills with all stakeholders

Proud member of the Disability Confident employer scheme

Insurance Claims Handler

Company: Crawford & Company Hours: Full-time Working pattern: Remote Job type: Permanent Posting date: 9 Nov 2026 Closing date: 9 Dec 2026

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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