Insurance Claims & Billing Specialist

DCS Asset Maintenance; Memphis (TN); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision and Presciprtd

401(K)

Paid Time Off

Career Development

Job summary

DCS Asset Maintenance is seeking a Claims Specialist to support asset management projects by handling billing, collections and payment processing for insurance claims related to highway and bridge asset repairs and incident management.

The role requires attention to detail, at least 2 years of claims experience, and proficiency in Microsoft Word and Excel. You will interact with insurance carriers, vehicle owners and project offices to ensure timely invoicing and accurate record-keeping.

Qualifications

• High School Diploma is required.
• Prior experience in insurance claims preferred – 2 years or more relative experience
• Excellent computer skills – Proficient in Microsoft Office Word & Excel
• Customer service focused
• Detail oriented
• Self-starter – ability to work independently.
• Ability to interact productively and positively in a team environment.
• Ability to communicate effectively and professionally in both verbal and written form.

Responsibilities

• Contacting insurance companies to obtain claim information relative to incidents and/or open claims in instances where vehicle owners have not notified insurance companies.
• Coordinate with project offices to obtain accurate information, records and photos needed to create invoices.
• Creation and submission of accurate invoices to insurance carriers and vehicle owners.
• Contacting insurance companies for payment status and mailing follow-up letters to vehicle owners for claims that remain unpaid at 30, 60 & 90 days.
• Accurately updating claim records for any contact or actions taken on claim invoice.
• Create and run reports as necessary for claim tracking and follow-up
• Support to project offices as necessary – including police report investigation and contacting insurance companies.
• Ability to prioritize workload and assist coworkers as necessary for heavy workload and/or vacation coverage.
• Provides general office support as needed for mail, payment processing and assistance to Manager.
• Other duties as assigned.

Skills

Microsoft Word & Excel

Customer service

Detail oriented

Independent work

Team interaction

Education

High School Diploma

Job description

DCS Asset Maintenance is seeking a Claims Specialist to support asset management projects by handling billing, collections and payment processing for insurance claims related to highway and bridge asset repairs and incident management.

The role requires attention to detail, at least 2 years of claims experience, and proficiency in Microsoft Word and Excel. You will interact with insurance carriers, vehicle owners and project offices to ensure timely invoicing and accurate record-keeping.