Insurance Claims Adjuster

TSP Talent; Stevens Point (WI); On-site; USD 52,000 - 74,000; Full time

Job summary

TSP talent seeks a Claims Representative (Commercial Insurance) to handle commercial insurance claims from first notice through resolution. You will investigate losses, gather documentation, evaluate coverage, and determine settlements while providing responsive, professional service to business policyholders.

Key duties include investigating claims, assessing damages, determining coverage, and maintaining thorough claim files.

Qualifications

• Experience with commercial insurance claims handling and coverage evaluation.
• Strong documentation practices and recordkeeping.
• Excellent communication and customer service mindset.

Responsibilities

• Investigate claims and assess damages and supporting information.
• Determine coverage and recommend settlement outcomes.
• Maintain detailed documentation and accurate claim files.
• Ensure compliance with regulatory and internal guidelines.
• Coordinate with underwriting, risk management, and legal partners.
• Communicate clearly with policyholders and stakeholders throughout the claim process.

Skills

Attention to detail

Documentation skills

Communication skills

Collaboration across teams

Integrity & compliance

Job description

Claims Representative (Commercial Insurance)

Handle commercial insurance claims from first notice through resolution by investigating losses, gathering and reviewing documentation, evaluating coverage, and determining appropriate settlements. Provide responsive, professional service to business policyholders while maintaining accurate, complete claim records.

Key Duties

• Investigate claims and assess damages and supporting information
• Determine coverage and recommend settlement outcomes
• Maintain detailed documentation and accurate claim files
• Ensure compliance with regulatory and internal guidelines
• Coordinate with underwriting, risk management, and legal partners
• Communicate clearly with policyholders and stakeholders throughout the claim process

Qualifications & Skills

• Strong attention to detail and thorough documentation skills
• Solid understanding of commercial insurance claims and coverage evaluation
• Professional communication and customer service mindset
• Ability to collaborate across internal teams and external partners
• Commitment to integrity, compliance, and accurate recordkeeping