Insurance Case Manager - Revenue Impact & Client Solutions

Integrity; Fort Wayne (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Integrity, LLC is seeking a New Business Case Manager in Fort Wayne, IN to process insurance applications from initial receipt through placement, with a strong focus on relationship management and regulatory compliance.

The role requires coordinating underwriting, collecting documentation, and maintaining accurate files while communicating status to clients and internal stakeholders. A detail-oriented, self-motivated professional will thrive in a fast-paced, growth-focused environment.

Qualifications

• Consistent attention to detail and a focused sense of urgency.
• Superior verbal, written and presentation skills, including strong documentation expertise.
• Strong organization and time management skills; including follow up and completion.
• Demonstrated problem solving and analytical skills.
• Self-starter who can work independently with little supervision while contributing as a team member.

Responsibilities

• Communicate application status to all interested parties
• Provide thorough knowledge of all systems to complete duties and serve as a resource to others
• Apply knowledge of pertinent laws, regulations and rules
• Communicate verbally and in writing with individual clients to clarify requests and obtain additional documentation required to process transactions
• Facilitate the ordering and retrieval of all necessary underwriting requirements
• Facilitate suitability approvals and agent signature requirements to maintain proper regulatory processes are followed consistently
• Maintain detailed, compliant and accurate files. Ensure that the electronic file is complete once a policy is issued
• Follow up and provide timely status reports
• Set policy up for issue, policy assembly and secure final delivery documents
• Other functions include Imaging/Faxing, Copying and Filing
• Consistently meet or exceed productivity and quality standards set forth by the department

Skills

Attention to detail

Strong communication

Time management

Problem solving

Independent work

Job description

Integrity, LLC is seeking a New Business Case Manager in Fort Wayne, IN to process insurance applications from initial receipt through placement, with a strong focus on relationship management and regulatory compliance.

The role requires coordinating underwriting, collecting documentation, and maintaining accurate files while communicating status to clients and internal stakeholders. A detail-oriented, self-motivated professional will thrive in a fast-paced, growth-focused environment.