Insurance Case Manager: Negotiate, Deliver & Grow

Acrisure; Saint Louis Park (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Hybrid Work option

Competitive Compensation

Industry Leading Healthcare

Savings and Investments Charitable Gau

Parental Leave

Generous time away

Job summary

Acrisure is seeking a Case Manager to support the insurance policy lifecycle from pending cases through underwriting negotiations and delivery. The role requires resourcefulness, effective communication, and the ability to collaborate with underwriters, advisors, and clients.

You will monitor cases, ensure accuracy in policy contracts, manage state requirements, and document commissions. A bachelor’s degree and 3–7 years of industry experience are required, with proficiency in Microsoft Office

Qualifications

• Bachelor’s degree or equivalent work experience.
• 3-7 years of related industry experience.
• Proficient in Microsoft Office – Word, PowerPoint, Excel.
• Strong growth and business development orientation.
• Excellent problem solving and critical thinking skills.
• Outgoing, excellent communication skills and teamwork.

Responsibilities

• Monitor and manage the progress of pending Life, Disability, Long-Term Care and Annuity cases, ensuring timely processing and resolution.
• Collaborate with underwriters, advisors, and clients to gather required information and facilitate communication.
• Knowledge of carrier practices, policy contracts and provisions.
• Must be familiar with new business processes and various state requirements.
• Oversee the delivery of policies to clients, ensuring accuracy and completeness.
• Lead negotiations with underwriters on behalf of advisors and clients to secure favorable terms.
• Manage the reconsideration process for cases that require future negotiation due to initial underwriting decisions.
• Understand and document commissions on a per case basis in the company agency management system.

Skills

Negotiation skills

Communication

Problem solving

Organizational skills

Relationship management

Team collaboration

Business development orientation

Education

Bachelor’s degree

Tools

Microsoft Office – Word

Microsoft Office – PowerPoint

Microsoft Office – Excel

Job description

Acrisure is seeking a Case Manager to support the insurance policy lifecycle from pending cases through underwriting negotiations and delivery. The role requires resourcefulness, effective communication, and the ability to collaborate with underwriters, advisors, and clients.

You will monitor cases, ensure accuracy in policy contracts, manage state requirements, and document commissions. A bachelor’s degree and 3–7 years of industry experience are required, with proficiency in Microsoft Office