Insurance Case Manager: Detail-Driven Back Office

Mai Placement; Monsey (NY); On-site; USD 60,000 - 75,000; Full time

Job summary

Mai Placement is seeking an Insurance Case Manager in Monsey, NY to handle insurance applications from intake through placement. The role focuses on back-office support, ensuring smooth coordination among brokers, carriers, underwriters, and internal departments.

You will manage detailed cases with proactive follow-through in a professional office setting. The ideal candidate is extremely organized, detail-oriented, and a strong communicator who can work independently in a quieter, focused

Qualifications

• Must be extremely organized and able to manage multiple moving pieces.
• Detail-oriented with a knack for catching missing or incorrect information early.
• Professional in both written and verbal communication.

Responsibilities

• Coordinate between brokers, carriers, underwriters, and internal teams to move cases forward.
• Manage insurance applications from intake through placement (back-office role).
• Provide hands-on case management and processing with strong follow-through.

Skills

Extremely organized

Detail-oriented

Professional communication

Strong communicator

Proactive

Problem solver

Computer savvy

Tools

CRM systems

Online portals

Job description

Mai Placement is seeking an Insurance Case Manager in Monsey, NY to handle insurance applications from intake through placement. The role focuses on back-office support, ensuring smooth coordination among brokers, carriers, underwriters, and internal departments.

You will manage detailed cases with proactive follow-through in a professional office setting. The ideal candidate is extremely organized, detail-oriented, and a strong communicator who can work independently in a quieter, focused