Insurance Billing & Medical Documentation Specialist

CHC Solutions, Inc.; Morgantown (WV); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Job summary

CHC Solutions, Inc. in Morgantown, WV is seeking a Documentation Specialist to support insurance billing and documentation workflows. You will verify information with physicians, patients, and internal teams to ensure timely filing and accurate billing.

The role emphasizes customer service, clear communication, and problem-solving as you collaborate with sales and operations to resolve discrepancies and maintain compliance with policies and government regulations.

Qualifications

• Customer service experience is required.
• Strong problem-solving and critical thinking skills are essential.
• Ability to communicate clearly in writing and verbally.

Responsibilities

• Ensure timely follow-up on assigned accounts and documentation for insurance billing.
• Communicate with patients, physician offices and internal teams to obtain required information.
• Research discrepancies and drive documentation to resolution for billable orders.
• Proactively follow up on outstanding documentation and ensure filing deadlines are met.
• Maintain compliance with policies, procedures and government regulations.

Skills

Customer service

Problem-solving

Communication

Multitasking

Microsoft Office

Job description

CHC Solutions, Inc. in Morgantown, WV is seeking a Documentation Specialist to support insurance billing and documentation workflows. You will verify information with physicians, patients, and internal teams to ensure timely filing and accurate billing.

The role emphasizes customer service, clear communication, and problem-solving as you collaborate with sales and operations to resolve discrepancies and maintain compliance with policies and government regulations.