Insurance & Billing Coordinator

Elite Dental Care; Trenton (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

Elite Dental Care in Trenton, TN is seeking an Insurance & Billing Coordinator to master the revenue cycle. The role focuses on insurance verification, claim submission, ledger management, and ensuring financial accuracy across six West Tennessee offices.

You will own the process, resolve complex billing issues, and work with Dentrix or similar practice-management software. A minimum of 3 years in dental/medical billing is required with strong patient communication and accountability.

Qualifications

• 3+ years of direct insurance and billing experience in the dental or medical field is strictly required.
• Deep familiarity with claim life cycles, EOB auditing, fee schedules, pre-authorizations, and appeal processes for denied claims.
• Ability to explain complex insurance benefits and financial responsibilities to patients with empathy and clarity.
• Ownership mentality with accountability for the accuracy of patient accounts and the health of the practice's insurance pipeline.

Skills

Insurance billing

Accounts receivable

Billing accuracy

Education

High School Diploma or GED

Tools

Dentrix

Dental Intel

Job description

Master the Revenue Cycle: Insurance & Billing Coordinator - Trenton, TN

Financial clarity and seamless billing are the backbone of a trusted patient experience. At Elite Dental Care, we are seeking a seasoned, detail-obsessed Insurance & Billing Coordinator for our Trenton office. We need an administrative powerhouse who combines deep expertise in insurance verification, claim submission, and ledger management with a high level of accountability and service.

If you take absolute ownership of your workspace, thrive on resolving complex billing challenges, and bring a strong background in dental or medical revenue cycles, this is your opportunity to join a distinguished clinical team.

The Elite Promise: Five Pillars of Your Career Growth

• Clear Direction: You will never have to guess what winning looks like. We provide clear operational benchmarks, clean aged-receivables targets, and explicit standards, empowering you to manage revenue systems with complete confidence.
• Unrivaled Support: We eliminate administrative roadblocks. You will be equipped with modern practice management technology (Dentrix/Dental Intel) and backed by a collaborative team that respects your critical role in practice stability.
• Active Feedback: We invest in your continuous development. Through regular "Provider Pulse" check-ins, we celebrate your collection victories and offer strategic insights to refine your billing and insurance mastery.
• Genuine Appreciation: Accurate billing creates patient trust and practice health. Your ownership mentality and drive for financial productivity are recognized, valued, and rewarded daily.
• A Path to Advancement: Dedicated administrative experts are our future leaders. As part of a thriving six-location network, we provide clear trajectories toward practice management, regional revenue leadership, or specialized executive roles.

The Profile: What We Are Looking For

We maintain high standards because our patients and financial health depend on flawless execution. To excel in this high-accountability role, you must bring:

• Strict Experience Requirement: A minimum of 3+ years of direct insurance and billing experience in the dental or medical field is strictly required. You must understand claim life cycles, EOB auditing, fee schedules, pre-authorizations, and appeal processes for denied claims.
• Revenue Cycle Mastery: Deep familiarity with primary and secondary insurance filing, ledger reconciliation, patient financial arrangement setups, and managing accounts receivable (A/R) aging reports.
• Obsessive Attention to Detail: Precise data entry, error-free claim preparation, and relentless follow-through on outstanding balances and unpaid claims.
• Patient-Centered Communication: A warm, professional demeanor capable of explaining complex insurance benefits and financial responsibilities to patients with empathy, clarity, and tact.
• Ownership Mentality: You take 100% accountability for the accuracy of patient accounts and the health of the practice's insurance pipeline-never leaving unresolved claims behind.
• Productivity Mindset: You efficiently prioritize daily billing queues, spot workflow bottlenecks early, and focus on high-impact revenue tasks.
• Technical Savvy: Prior experience with Dentrix or equivalent dental/medical billing software platforms is strongly preferred. High School Diploma or GED required.

About the Organization

The Elite Dental Care team is proud to be carrying on the tradition of outstanding dental care in West Tennessee that spans more than 40 years. With six convenient locations in Trenton, Jackson, Eads, Dyersburg, Ripley, and Germantown, we are one of the few practices in West Tennessee providing options for sedation dentistry. At Elite Dental Care, the patient always comes first as our team ensures patients' comfort at each visit. Along with treatments for cosmetic, general, and restorative dentistry, options for periodontal and orthodontic care let us help our patients fight gum disease and improve our smiles' alignment.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.