Insurance Billing & Collections Supervisor

Washington University in St. Louis; St. Louis (MO); On-site; USD 58,000 - 90,000; Full time

Job summary

Washington University in St. Louis is seeking a Billing Operations professional to oversee the day-to-day finance functions, supervise staff, and advise on billing and reimbursement processes.

The role includes counseling patients on financial assistance options, coordinating with departments on pricing and charging, and supporting the IBC team on special projects in a normal office environment.

Qualifications

• Associate degree or combination of education and experience may substitute for minimum education.
• No specific certification/professional license required.
• Relevant Experience (5 Years)

Responsibilities

• Communicates policies and educates staff on billing issues to promote efficient flow of billing process.
• Counsels patients on financial and other issues regarding accounts management.
• Advises department managers on collection issues that arise.
• Handles missing charge ticket list, locating missing ticket and generating another ticket if needed.
• Works with pharmacy for appropriate drug pricing when not available in system.
• Monitors and updates monthly collection totals in department.
• Advises affected areas on diagnoses, prices and charges for special batches.
• Participates in selection process of new employees, training, supervising and evaluating employees; informs employees of changes in the department.
• Assists with coverage in staff areas during illness/vacations; back-up for HMO/PPO Representative.
• Assists IBC team with special projects.

Skills

Accounting

Communication

Customer Service

Finance

Health Insurance

Organizing

Problem Solving

Supervisory Management

Education

Associate degree

Job description

Washington University in St. Louis is seeking a Billing Operations professional to oversee the day-to-day finance functions, supervise staff, and advise on billing and reimbursement processes.

The role includes counseling patients on financial assistance options, coordinating with departments on pricing and charging, and supporting the IBC team on special projects in a normal office environment.