INSURANCE ANALYST

State of South Carolina; Richland (AL); On-site; USD 40,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Pension/retirement plan

Paid holidays

Vacation leave

Sick leave

Job summary

South Carolina Workers' Compensation Commission is seeking an entry-level Insurance Analyst to learn and assist in analyzing incoming claims, verifying coverage, and managing claim files. You will work with compliance officers on motions and orders, and respond to stakeholder inquiries in a detail-oriented environment.

This role emphasizes accuracy, strong communication, and the ability to handle high-volume workloads while maintaining compliance with state regulations and MSD bill review

Qualifications

• High school diploma with related experience in processing workers' compensation claims.
• Experience with medical billing and/or coding is preferred.

Responsibilities

• Analyze and verify workers' compensation coverage for claims, including 'no report' files.
• Respond to inquiries from the public, staff, and claimants with accurate information.

Skills

Analytical skills

High-volume work experience

Attention to detail

Communication skills

Organization & time management

Microsoft Office

Public interaction

Research & terminology knowledge

Education

High school diploma with related experience

Bachelor's degree may substitute related experience

Tools

MSD Bill Review software

Job description

Summary

Join the South Carolina state government, where you can have a meaningful career, incomparable benefits, and a positive work-life balance! The Workers' Compensation Commission's mission is to provide an equitable and timely system of benefits to injured workers and employers in the most responsive, accurate, and reliable manner possible.

The WCC is looking for an eager person to fill an entry-level position. You will learn and gain experience in SC state government and workers' compensation. The South Carolina Workers' Compensation Commission seeks a motivated, dedicated, and detail-oriented Insurance Analyst. This role involves analyzing and researching incoming claims to verify insurance coverage, creating files, assessing fines, and responding to stakeholder inquiries.

• Researching, verifying, and providing workers' compensation coverage information for claims filed without insurance coverage ("no report" files).
• Assigning "no report" files to compliance officers for investigation. Create and establish claim files for claims of insurance coverage.
• Verify coverage for additional parties added by Motions, Orders, and Amended Forms 50/52, etc.
• Generate Commission fines and answer incoming calls. Research and respond to inquiries from the public, staff, claimants, attorneys, healthcare providers, employee coverage issues, fines, and claim file status.
• Monitor electronic insurance reporting submissions and troubleshoot issues by responding to stakeholder inquiries regarding duplicate claims and rejected submissions. Collaborate with IT to resolve more technical program issues.
• Assists medical services policy analyst in the following areas: medical bill review; maintaining compliance with the MSD Bill Review software vendor; and ensuring accuracy in bill review for hospital and ambulatory payment manual for the purposes of formal bill disputes and TPA bill reviewer audits.

Examples of duties

• A high school diploma and work experience that is directly related to processing workers' compensation insurance claims. Experience with medical billing and/or coding. A bachelor's degree may be substituted for the related work experience.
• Strong analytical skills.
• Proven ability to work in a high-volume environment with attention to detail.
• Familiarity with workers' compensation laws, regulations, policies, procedures, and organizational functions.
• Knowledge of applicable terminology and research practices.
• Ability to deal courteously and effectively with the public.
• Ability to communicate effectively.
• Strong organizational and time management skills.
• Proficient in Microsoft Office.

Qualifications

Certification or related experience regarding medical billing and/or coding. Experience with CMS' policies and prospective payment system. A bachelor's degree may be substituted for related work experience.

Supplemental information

The Workers' Compensation Commission is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

The Workers' Compensation Commission offers an exceptional benefits package for FTE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• State Retirement Plan and Deferred Compensation Programs