Insurance Analyst

State of North Carolina; North Carolina; On-site; USD 64,000 - 112,000; Full time

Job summary

The State of North Carolina, Department of Transportation, is seeking an Insurance Analyst in Wake County. You will administer employee insurance programs and serve as the first point of contact for questions about SHP, NC Flex, and related benefits.

The role supports annual enrollments and works with BEACON and Benefits Reporting to ensure accurate communications. Qualified candidates have a Bachelor's degree in HR or a related field and 4+ years of experience, or an equivalent combination.

Qualifications

• Knowledge of employee benefit programs such as health insurance and leaves.
• Experience using an HRIS to maintain and monitor employee data.
• Strong communication with internal/external customers and partners.

Responsibilities

• Administer statutory insurance plans for employees as mandated by the General Assembly.
• Educate employees and promote understanding of SHP, NC Flex, and agency insurance enrollments.
• Counsel employees and coordinate with vendors on questions, payments, and updates.

Skills

Benefit programs knowledge

HRIS experience

Communication skills

MS Office proficiency

Attention to detail

Education

Bachelor's degree in HR or related field

GED or high school with relevant experience

Tools

HRIS

Microsoft Office

Job description

Wake County, North Carolina, United States

Aug 31, 2026

$63,927 - $111,871/year

Agency

Dept of Transportation

Division

Human Resources

Job Classification Title

Position Number

60015309

Grade

NC18

About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

This position is responsible for administering the statutory insurance plans as authorized by the General Assembly of North Carolina. The Insurance Analyst works with management to provide education and knowledge of insurance plans available to employees, promote awareness and understanding of each plan, ensures maximum value is gained from these insurance plans and provides counseling to over 9,000 employees. The Insurance Analyst will serve as 1st point of contact for all insurance questions about employees/vendors/FIORI/SHP/NC Flex. Also, works with other functional areas to provide support and assistance as needed. Position will interface with external insurance vendors regarding questions, payments and updates. Position oversees the annual SHP, NC Flex, and agency specific insurance annual enrollments for the entire agency. This position works closely with BEACON and Benefits Reporting to ensure all employees, on a leave basis, are notified and advised of their options. Additionally, this position will work on daily, monthly and annual reports as required by the agency or the OSHR.
This position will also work with the Short-Term Disability Analyst in functions that overlap with benefits and provide guidance in conjunction with (or absence of) STD Analyst.

Knowledge Skills and Abilities/Management Preferences

Salary Grade and Salary Range: NC 18 $63,927 - $111,871

Management prefers applicants with the following

• Working knowledge of employee benefit programs (i.e., health insurance programs, FMLA, Workers' Compensation, leaves of absence, disability, and/or retirement)
• Experience maintaining and monitoring information in a Human Resources Information System (HRIS).
• Experience communicating effectively with internal and external customers and partners
• Demonstrated ability to utilize Microsoft Office products

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Bachelor's degree, typically in Human Resources or related field from an appropriately accredited institution and 4 years of experience required; or High school or General Educational Development (GED) diploma and 6 years of progressive experience in Human Resources; or equivalent combination or education and experience.

In accordance with the Governor’s Executive Order 303 , our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Providing science-based environmental stewardship for the health and prosperity of ALL North Carolinians.

The North Carolina Department of Environmental Quality safeguards the state's environmental resources through regulatory programs, technical assistance, and educational initiatives for sustainable stewardship.

Government Administration

Company size 1,001–5,000 employees

Company type Government agency Founded 1989

Momentum

Team growth

Momentum

10% in 12 mo

697 employees on LinkedIn

Feb 22 Mar 26

Footprint

Where they work

Company State of North Carolina

Location Wake County, North Carolina, United States