Insurance Regulatory Analyst Manager

Insurance; North Carolina; Hybrid; USD 76,000 - 96,000; Full time

Benefits offered by this job

12 Annual paid Holidays

NC State Health Plan

Flexible Spending Accounts

NC State Retirement (TSERS)

Job summary

The North Carolina Department of Insurance is seeking an Insurance Regulatory Analyst Manager to lead a regulatory compliance team responsible for health, life, annuities, and related insurance policy forms and filings. This role supervises analysts, interprets evolving insurance laws, and implements strong internal controls to mitigate compliance risk.

The position requires a bachelor’s degree in business or economics and at least five years in policy and rate examinations or related fields,

Qualifications

• 7 years of progressive experience in insurance regulatory compliance, with at least 3 years in a leadership or managerial role.
• In-depth knowledge of state and federal insurance laws, regulations, and industry standards (e.g., NAIC).
• Experience interpreting complex regulatory text and translating it into actionable compliance strategies.
• Proven track record of managing and developing a team of professionals.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong written and verbal communication skills with the ability to convey complex information clearly.
• Ability to build relationships with internal stakeholders and external regulatory bodies.
• Proficiency in Microsoft Office and regulatory compliance software/tools.
• Relevant industry certifications (e.g., CCEP, ARe, CPCU) are a plus.

Responsibilities

• Lead, mentor, and manage a team of regulatory analysts, fostering professional development and high-quality output.
• Monitor and interpret new/regulatory bulletins across jurisdictions.
• Develop and implement robust compliance policies and internal controls.
• Conduct regular compliance reviews, audits, and risk assessments.
• Liaise with regulatory bodies, manage examinations, and filings.
• Advise internal stakeholders on regulatory matters across product development, marketing, underwriting, and claims.
• Oversee preparation and submission of regulatory filings and market conduct reports.
• Stay current on regulatory trends and technology impacting compliance.
• Manage regulatory inquiries, complaints, and enforcement actions.
• Develop and deliver compliance training programs.

Skills

Regulatory compliance leadership

Policy and rate analysis

Regulatory interpretation

Analytical thinking

Written and verbal communication

Microsoft Office

Regulatory software/tools

Education

Bachelor's degree in business or economics

Tools

Certifications (CCEP, ARe, CPCU)

Job description

Agency Dept of Insurance Division Administration Job Classification Title Insurance Regulatory Analyst Manager (NS) Position Number 60013566 Grade NC22

About Us The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.

Description of Work Position number: 60013566 Salary Recruitment Range: 75,925-96,000 Salary Grade: NC22 The posting will close at 11:59 p.m. the night before the closing date. This position currently qualifies for a hybrid telework option with routine office and up to one remote workday per week. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Primary Purpose of the Position

This position is one of two Supervisors in the Division who share the Division’s supervisory duties, including the day-to-day management of the Division’s internal activities. The position is responsible for the direct supervision of four Policy and Rate Analyst I positions, one Policy and Rate Analyst II position, and one Administrative Specialist I position. Duties include planning and structuring policy form and rate approval processes; organizing work distribution for the supervised unit; and evaluating the results of the supervised unit through quality control measures. This position supervises analysts’ compliance reviews of group and non-group policy forms and rate filings for health care insurance and life, annuities, and credit life insurance. The position assists with, or obtains the Director’s guidance on, the most complex health care insurance filings. It also supervises the licensing of Third-Party Administrators (TPA), Pharmacy Benefit Managers (PBM), Pharmacy Services Administrative Organizations (PSAO), and Viatical Settlement Providers (VSP), and oversees the collection and reconciliation of license fees received. The position provides collaborative comments on relevant issues as may be presented by other Department of Insurance divisions. The position also requires, as assigned, participation in public appearances and representation of the Department on selected interagency boards and commissions. The duties and responsibilities may require work beyond the Department’s normal 8:00 a.m. to 5:00 p.m. work hours and include participation in the Department’s disaster and emergency operations plans. This position reports directly to the Life and Health Division Director/Deputy Commissioner.

We are seeking an experienced Insurance Regulatory Analyst Manager to lead our regulatory compliance efforts, ensuring adherence to all applicable insurance laws, regulations, and industry standards. This role involves overseeing a team, interpreting complex regulatory requirements, and developing strategies to mitigate compliance risks.

• Lead, mentor, and manage a team of regulatory analysts, fostering their professional development and ensuring high-quality work output.
• Monitor, interpret, and disseminate information regarding new and revised insurance laws, regulations, and bulletins across all relevant jurisdictions.
• Develop and implement robust compliance policies, procedures, and internal controls to ensure ongoing adherence to regulatory requirements.
• Conduct regular compliance reviews, audits, and risk assessments to identify potential areas of non-compliance and recommend corrective actions.
• Act as a primary liaison with regulatory bodies, responding to inquiries, managing examinations, and facilitating the submission of required reports and filings.
• Provide expert advice and guidance to internal stakeholders on regulatory matters, including product development, marketing, underwriting, and claims.
• Oversee the preparation and submission of various regulatory filings, including market conduct reports, financial statements, and product form filings.
• Stay abreast of emerging regulatory trends, industry best practices, and technological advancements impacting insurance compliance.
• Manage and resolve regulatory inquiries, complaints, and enforcement actions efficiently and effectively.
• Develop and deliver compliance training programs to employees across the organization.

Knowledge, Skills and Abilities/Management Preferences

• 7 years of progressive experience in insurance regulatory compliance, with at least 3 years in a leadership or managerial role.
• In-depth knowledge of state and federal insurance laws, regulations, and industry standards (e.g., NAIC, state insurance departments).
• Demonstrated experience in interpreting complex regulatory text and translating it into actionable compliance strategies.
• Proven track record of managing and developing a team of professionals.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong written and verbal communication skills, with the ability to communicate complex information clearly and concisely to diverse audiences.
• Ability to build strong relationships with internal stakeholders and external regulatory bodies.
• Proficiency in Microsoft Office Suite and experience with regulatory compliance software/tools.
• Relevant industry certifications (e.g., CCEP, ARe, CPCU) are a plus.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in business or economics or a related program from an appropriately accredited institution and five years of experience in policy and rate examinations, underwriting, claims adjusting work, or financial/marketing analysis; or an equivalent combination of education and experience.

Benefits of NC State Employment

We value our employees and offer a wide varietyof competitive and family-friendly benefits. Benefits include:

• 12 Annual paid Holidays
• North Carolina State Health Plan administered by AETNA
• Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
• NC State Retirement (TSERS)
• WeSave Employee Discounts
• Learn more about employee perks/benefits:

Why Work For NC? NC OSHR: Benefits Supplemental and Contact Information:

The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system.

To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website.

North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina.

All job postings close at 11:59pm the night before the End Date on the posting.