Insurance Agent: Inside Sales and Client Services

Senior Benefit Services: SBS; Warrensburg (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A growing insurance agency in Missouri is seeking a full-time Insurance Agent to strengthen client relationships with seniors. This role involves advising clients on Medicare and retirement insurance, ensuring they receive the best coverage for their needs. Ideal candidates will have strong communication skills, a service-oriented mindset, and the ability to manage multiple client relationships efficiently. You will work closely with an agency owner to provide exceptional service and support through the enrollment process.

Qualifications

• Dependable and service-oriented mindset.
• Ability to manage a high volume of client relationships.
• Strong organizational and time management skills with deadlines.
• Basic knowledge of Microsoft Office and confidence navigating CRM systems.
• Strong organizational and time management skills with the ability to meet deadlines.

Responsibilities

• Serve as the primary point of contact for established Medicare clients.
• Assist clients in selecting the best insurance coverage.
• Support clients through the enrollment process.
• Support clients through the enrollment process, ensuring accuracy and compliance
• Provide ongoing service including benefit activation, provider searches, and issue resolution
• Proactively follow up with clients to maintain strong relationships and long term retention
• Work closely with the agency owner to deliver a consistent, high quality client experience

Skills

Strong written communication skills

Strong verbal communication skills

Interpersonal communication skills

Organizational skills

Time management skills

Tools

Microsoft Office

CRM systems

Job description

Senior Benefit Services is seeking a full time Insurance Agent to join our growing team. This is an inside sales and client services role supporting an established book of business of over 1,000 clients. This position works closely with an agency owner and plays a key role in managing ongoing client relationships. In this role, you will act as a trusted advisor to seniors, guiding them through Medicare and retirement insurance decisions to ensure they have coverage that best fits their healthcare and financial needs. Because we represent over 50 insurance carriers, you will be able to shop the market and provide customized, unbiased recommendations.

This is an ideal opportunity for someone who enjoys relationship based sales, long term client service, and making a meaningful impact in the lives of seniors.

What would I do on a typical day?

• Serve as the primary point of contact for an established book of Medicare clients
• Consult with existing and prospective clients to understand healthcare and financial needs
• Assist Medicare eligible individuals in selecting insurance coverage that best meets their needs
• Support clients through the enrollment process, ensuring accuracy and compliance
• Provide ongoing service including benefit activation, provider searches, , and issue resolution
• Proactively follow up with clients to maintain strong relationships and long term retention
• Work closely with the agency owner to deliver a consistent, high quality client experience

What qualifications do I need?

• Hardworking, dependable, and service oriented mindset
• Strong written, verbal, and interpersonal communication skills
• Comfort managing a high volume of client relationships
• Basic knowledge of Microsoft Office and confidence navigating CRM systems
• Strong organizational and time management skills with the ability to meet deadlines