Insurance Agency Receptionist - Growth & Service

Lauren Gilbert - State Farm Insurance Agent; Vidor (TX); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Lauren Gilbert - State Farm Agent is seeking a Receptionist to welcome clients, manage calls, and direct inquiries to the right team members. The role emphasizes organization, attentiveness, and a positive, professional demeanor.

You will handle appointment scheduling, maintain client records, and support daily operations while engaging in sales conversations about insurance options. A supportive team culture, training, and growth opportunities are offered.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone, directing to the right team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage with prospective and existing customers to discuss insurance options.
• Provide excellent customer service and follow up on needs.
• Support the team with administrative tasks and projects.

Skills

Communication

Customer service

Organization

Sales conversations

CRM systems

Microsoft Office

Tools

CRM systems

Microsoft Office

Job description

Lauren Gilbert - State Farm Agent is seeking a Receptionist to welcome clients, manage calls, and direct inquiries to the right team members. The role emphasizes organization, attentiveness, and a positive, professional demeanor.

You will handle appointment scheduling, maintain client records, and support daily operations while engaging in sales conversations about insurance options. A supportive team culture, training, and growth opportunities are offered.