Insurance Agency Receptionist - Growth & Flexible Schedule

Kit Okazaki - State Farm Agent; Makawao (HI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Kit Okazaki - State Farm Agent is seeking a Receptionist to join our team in Makawao, Hawaii. You will warmly greet visitors, answer calls, manage appointments, and maintain accurate customer records while supporting colleagues with a range of administrative tasks.

The ideal candidate will be organized, detail-oriented, and comfortable discussing insurance options with customers. Prior receptionist or customer service experience is preferred.

Qualifications

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Receptionist experience

Customer service

Communication

Interpersonal skills

Org & multitasking

Sales conversations

Microsoft Office

CRM systems

Tools

Microsoft Office

CRM systems

Job description

Kit Okazaki - State Farm Agent is seeking a Receptionist to join our team in Makawao, Hawaii. You will warmly greet visitors, answer calls, manage appointments, and maintain accurate customer records while supporting colleagues with a range of administrative tasks.

The ideal candidate will be organized, detail-oriented, and comfortable discussing insurance options with customers. Prior receptionist or customer service experience is preferred.