Insurance Agency Receptionist & Customer Care Associate

Jeff Burtis - State Farm Agent; Peoria (IL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Licensing paid by agency

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Jeff Burtis - State Farm Agent in Peoria, Illinois is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service and support. The ideal candidate will be highly organized, detail-oriented, and thrive in a supportive role, contributing positively to our workplace.

Responsibilities include greeting customers, managing appointments, assisting with inquiries, and supporting team operations. Previous experience in a receptionist or customer service role is required.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Basic computer skills, including Microsoft Office and CRM systems

Job description

Jeff Burtis - State Farm Agent in Peoria, Illinois is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service and support. The ideal candidate will be highly organized, detail-oriented, and thrive in a supportive role, contributing positively to our workplace.

Responsibilities include greeting customers, managing appointments, assisting with inquiries, and supporting team operations. Previous experience in a receptionist or customer service role is required.