Insurance Agency Intern: Customer Success & Growth

Ryan Smeader - State Farm Agent; Kalamazoo (MI); On-site; USD 17,908 - 22,041; Full time

Benefits offered by this job

Salary plus bonus

Paid time off (vacation and personal/s

Job summary

Ryan Smeader - State Farm Agent in Kalamazoo, MI seeks an organized Intern - State Farm Agent Team Member to support administrative duties and assist agents with customers. This entry-level role emphasizes customer relations, sales awareness, and attention to detail in a fast-paced environment.

Responsibilities include establishing customer relationships, providing prompt service, processing documents, and helping grow the business through attentive communication.

Qualifications

• Dedicated to customer service.
• Sales experience preferred.
• Able to obtain Property and Casualty License.
• Able to achieve marketing goals.
• Interested in marketing products and services based on customer needs.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Assist our staff in the processing of documents and customers follow up.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

Skills

Customer service

Sales experience

Marketing mindset

Job description

Ryan Smeader - State Farm Agent in Kalamazoo, MI seeks an organized Intern - State Farm Agent Team Member to support administrative duties and assist agents with customers. This entry-level role emphasizes customer relations, sales awareness, and attention to detail in a fast-paced environment.

Responsibilities include establishing customer relationships, providing prompt service, processing documents, and helping grow the business through attentive communication.