Insurance Account Specialist — Growth & Service

State Farm Agent; Orange Park (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

State Farm Agent Russ Vorhis in Orange Park, FL is hiring an Account Representative to support daily operations and customer success. You will help grow the agency by developing leads, identifying customer needs, and marketing relevant insurance and financial services products.

In this role, you’ll establish lasting relationships, provide prompt service, and coordinate with agency departments to meet customer needs. A positive, customer-focused attitude is essential for success.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing aptitude

Communication skills

Customer service orientation

P&C license

Job description

State Farm Agent Russ Vorhis in Orange Park, FL is hiring an Account Representative to support daily operations and customer success. You will help grow the agency by developing leads, identifying customer needs, and marketing relevant insurance and financial services products.

In this role, you’ll establish lasting relationships, provide prompt service, and coordinate with agency departments to meet customer needs. A positive, customer-focused attitude is essential for success.