Insurance Account Specialist — Customer Growth

Russ Vorhis; Orange Park (FL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Job summary

Russ Vorhis State Farm agency is seeking an Account Representative to support daily operations and customers' success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

Responsibilities include developing leads, scheduling appointments, identifying customer needs, and promoting products and services to meet those needs. A license for Property & Casualty is preferred, with a focus on outstanding customer service.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Job description

Russ Vorhis State Farm agency is seeking an Account Representative to support daily operations and customers' success. You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments.

Responsibilities include developing leads, scheduling appointments, identifying customer needs, and promoting products and services to meet those needs. A license for Property & Casualty is preferred, with a focus on outstanding customer service.