Insurance Account Representative (Bilingual – Spanish or Persian/Farsi Required)
Location: Federal Way/Auburn, WA 98001
Job Type: Full-Time
What We Offer:
- Competitive Compensation:
- Base compensation
- Performance-Based Incentives:
- Monthly individual performance bonus
- Year-end team performance bonus
- Year-end team trip
- Paid Time Off:
- Vacation time
- 3 floating holidays (includes your birthday!)
- Paid holidays
- Comprehensive Benefits:
- Health, dental, and vision coverage
- Group life insurance
- 401(k), and profit-sharing plan
- Professional Development:
- Continuous trainings and coaching sessions both with internal and external coaches
- Mentorship by Julia - Career 15 yr State Farm Agent and small business owner with 30 years of experience in insurance and financial services
- Opportunity to be developed and sponsored to participate in the State Farm Agent Aspirant program
- Small family feel:
- Supportive Team: Work in a collaborative and positive environment where your contributions are valued.
- Team fun activities through the year: potlucks, birthday celebrations, bowling outings, holiday year end celebration and more.
Why Join Our Team?
We are a customer-focused insurance agency committed to protecting what matters most to our clients. As we continue to grow, we are seeking a driven, coachable, and growth-oriented bilingual Insurance Account Representative to help strengthen client relationships, maximize opportunities within our existing book of business, and generate new business and relationships in our community.
What You’ll Do:
- Engage with Existing Clients: Build and strengthen relationships by reviewing current policies, identifying coverage gaps, and offering personalized solutions available from our array of products and services.
- Work the In-Book Business: Proactively reach out to policyholders to ensure their evolving needs are met while maximizing cross-sell and upsell opportunities.
- Generate New Business: Expand the agency’s reach through referrals, networking, and strategic prospecting.
- Educate and Advise: Help clients understand their coverage options and ensure they are fully protected.
- Retention and Growth: Maintain high customer retention by delivering outstanding service and ongoing policy support.
What We’re Looking For:
- Bilingual in Spanish or Persian (Farsi) is required to effectively serve our diverse client base.
- Willingness to Learn & Be Coached: This is not a transactional business—we need individuals who are eager to grow, take feedback, and continuously improve.
- Relationship-Focused: A people-oriented professional who enjoys working with existing clients while also pursuing new business opportunities.
- Self-Motivated & Goal-Oriented: Someone with a proactive mindset who takes ownership of their success.
- Strong Communication & Sales Skills: Ability to build trust and educate clients on their insurance options.
- Prior insurance or sales experience is preferred.
- Ability to obtain the State of Washington Property & Casualty Insurance License within the first 30 days of employment (if unlicensed, this professional license is required). Reimbursement of all license exam fees & study materials available.
- Ability to obtain the Life & Disability Insurance License within the first 90 days of employment (if unlicensed, this professional license is required). Reimbursement of all license exam fees & study materials available.
If you’re passionate about helping clients, growing a book of business, and becoming a lifelong student of the industry, we’d love to hear from you!
Apply today!