Insurance Account Representative - State Farm Agent Team Member

Mark Olson - State Farm Agent; Buffalo (MN); On-site; USD 42,000 - 66,000; Full time

Job summary

Mark Olson State Farm in Minnesota seeks an Insurance Account Representative to deliver exceptional service, build client relationships, and drive growth for our office. You will handle inquiries, explain options, and support policy changes with a customer-first approach.

We value proactive problem-solvers with strong communication who can obtain a Minnesota insurance license and contribute to a collaborative, growth-minded team.

Qualifications

• Dedicated to customer service
• Able to relate to customers, answer questions, and anticipate needs
• Excellent communication to assist customers and coordinate with team

Responsibilities

• Establish customer relationships and follow up as needed
• Provide prompt, accurate, and friendly service for inquiries, policy changes, and billing
• Educate customers about insurance options using a needs-based review
• Promote the development of the business through effective communication

Skills

Customer service

Communication skills

Sales mindset

Relationship building

Licensing readiness

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

BENEFITS:

• Growth potential/Opportunity for advancement within my office
• Paid time off (vacation and personal/sick days)
• Health Stipend
• Valuable career-building experience

If you are looking for someone to give you a chance, and do or do not have a college degree, we might be that opportunity.

ROLE DESCRIPTION:

As an Insurance Account Representative with Mark Olson State Farm, you will generate the kind of client experiences that will bring new clients to our office, as well as retain our current clients with the exceptional service they should expect.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Able to effectively relate to a customer, answer their questions, and anticipate their needs
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Must be able to acquire a Minnesota insurance license