Insurance Account Representative – Flexible Hours & Growth

Stephanie Jameson; Dundalk (MD); Hybrid; USD 40,000 - 70,000; Full time

Benefits offered by this job

401K

401(k) matching

Paid time off

Training & development

Vision insurance

Dental insurance

Company parties

Uncapped commission/bonus

Flexible hours

Advancement opportunities

Job summary

Stephanie Jameson is seeking an Account Representative - State Farm Agent Team Member in Dundalk, MD to deliver exceptional customer experiences and grow the office. You will act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role emphasizes customer focus, sales-mindedness, and internal growth opportunities within the agency, with a collaborative, team-driven environment.

Qualifications

• Excellent customer service and communication skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.
• Able to learn computer functions and use databases.
• Team-oriented with effective collaboration.
• Licensing required upon hiring.

Responsibilities

• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service

Team player

Computer literacy

Education

Licensing not required (upon hiring)

Job description

Stephanie Jameson is seeking an Account Representative - State Farm Agent Team Member in Dundalk, MD to deliver exceptional customer experiences and grow the office. You will act as a liaison between customer needs and agency departments, proactively marketing relevant products and services.

The role emphasizes customer focus, sales-mindedness, and internal growth opportunities within the agency, with a collaborative, team-driven environment.