Insurance Account Associate — Growth, Flexible Hours, Perks

State Farm Agent; Dundalk (MD); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401K

401(k) matching

Vision insurance

Dental insurance

Paid time off

Training & development

Flexible hours

Growth potential

Job summary

Stephanie Jameson - State Farm Agent is seeking an Account Associate to deliver exceptional customer experiences and support agency growth. You will manage customer interactions, update records, and assist with policy changes and claims.

This role emphasizes teamwork, reliability, and a customer-first mindset, with hourly pay plus commission/bonus, benefits, and opportunities for advancement within the agency.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• People-oriented and team-focused.
• Willingness to learn computer functions.
• Ability to work in a team environment.
• Previous experience in insurance or a related field preferred.
• Licensing required upon hiring.

Responsibilities

• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Communication

Detail-oriented

Customer service

Team player

Interpersonal skills

People-oriented

Computer literacy

Insurance knowledge

Licensing required

Job description

Stephanie Jameson - State Farm Agent is seeking an Account Associate to deliver exceptional customer experiences and support agency growth. You will manage customer interactions, update records, and assist with policy changes and claims.

This role emphasizes teamwork, reliability, and a customer-first mindset, with hourly pay plus commission/bonus, benefits, and opportunities for advancement within the agency.