Insurance Account Representative

Nabozny & Associates, Inc.; Maple Grove (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Training & development

Opportunity for advancement

Job summary

A local insurance agency in Maple Grove is looking for a motivated Insurance Account Representative. The ideal candidate will have the ability to build strong client relationships, analyze needs to provide the right insurance solutions, and support existing clients. Responsibilities include assisting with inquiries, managing multiple accounts, and working in a fast-paced environment. Bilingual Spanish and prior insurance experience are preferred. This role offers competitive salary, benefits, and opportunities for advancement.

Qualifications

• Previous experience in insurance preferred.
• Excellent communication and customer service skills needed.
• Ability to manage multiple client accounts effectively.

Responsibilities

• Analyze client needs and recommend appropriate insurance products.
• Build and maintain strong relationships with clients.
• Assist customers with policy questions and updates.
• Handle inbound inquiries professionally and timely.

Skills

Bilingual Spanish

Communication skills

Customer service skills

Organizational skills

Time-management abilities

Education

Active insurance license (or willingness to obtain)

Job description

Benefits:

• Licensing paid by agency
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

Position Overview:

We are seeking a motivated and customer-focused Insurance Account Representative to join our team in Maple Grove. This role is ideal for someone who enjoys building relationships, providing expert guidance, and helping clients find the right insurance solutions to meet their needs. You’ll play a key role in both sales and service – supporting existing clients while also identifying opportunities to grow the business. If you thrive in a fast-paced environment and enjoy working with people, we’d love to connect with you.

Responsibilities:

• Analyze client needs and recommend appropriate insurance products and coverage options
• Build and maintain strong relationships with new and existing clients
• Assist customers with policy questions, updates, and service requests
• Handle inbound inquiries and provide professional, timely support
• Identify opportunities to cross-sell and upsell insurance products
• Maintain accurate records of client interactions and policy details
• Collaborate with team members to ensure a smooth and positive customer experience

Qualifications:

• Bilingual Spanish preferred
• Previous experience in insurance preferred
• Active insurance license preferred (or willingness to obtain)
• Excellent communication and customer service skills
• Strong organizational and time-management abilities
• Ability to manage multiple client accounts and priorities effectively
• Comfortable working in an on-site office environment

Nabozny & Associates, Inc.