Insurance Account Representative

State Farm Agent; Englewood (CO); On-site; USD 42,000 - 68,000; Full time

Job summary

State Farm Insurance Account Representative in Denver, CO is a full-time, on-site role focused on managing client accounts and delivering tailored insurance solutions.

You will handle inquiries, conduct policy reviews, process updates, and identify sales opportunities to grow the agency while delivering exceptional customer service and building lasting client relationships.

Qualifications

• Experience in sales with ability to build customer relationships.
• Strong customer service and communication skills.
• State licensing required or to be obtained within time frame upon hire.
• Self-motivated, goal-oriented in a fast-paced environment.
• Strong organizational and time-management skills.
• Proficiency in basic office tools; knowledge of insurance systems is a plus.
• Prior experience in insurance/financial services is a plus but not required.

Responsibilities

• Assist clients with managing insurance accounts and provide tailored solutions.
• Handle inquiries and conduct policy reviews.
• Process updates and educate customers on coverage options.
• Identify sales opportunities and growth for the agency.
• Develop new client relationships and grow the business.

Skills

Sales

Customer service

Communication

Time management

Organization

Insurance systems

Licensing

Office software

Job description

State Farm® aims to help people manage everyday risks, recover from the unexpected, and achieve their dreams. For over 90 years, State Farm has developed a reputation for trust and commitment to its customers and communities. With a national network of over 19,000 agents, the company provides personalized service and solutions to meet diverse customer needs. Guided by its "Like a good neighbor" mission, State Farm continues to build meaningful relationships and deliver reliable support.

Role Description

This is a full-time on-site role for an Insurance Account Representative based in Denver, CO. The role involves assisting clients with managing their insurance accounts, providing exceptional customer service, and delivering tailored insurance solutions. Responsibilities include handling inquiries, conducting policy reviews, processing updates, generating sales opportunities, and ensuring customers understand their coverage options. The position also involves identifying potential new clients and contributing to the overall growth of the agency.

Qualifications

• Experience in sales with the ability to build customer relationships and identify client needs.
• Strong Customer Service and Communication skills to effectively interact with clients in a professional manner.
• Self-motivated, goal-oriented, and capable of working in a fast-paced environment.
• Strong organizational and time-management skills.
• Proficiency in basic office tools and software; knowledge of insurance systems is a plus.
• State insurance licensing is required or must be obtained within a specified time frame upon hire.
• Prior experience in the insurance industry or financial services is a plus but not required.