Insurance Account Pro: Service + Sales (Chicago)

State Farm Agent; Chicago (IL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Paid time off

Profit-sharing plan

Uncapped bonuses

Job summary

Jim Tom – State Farm Insurance Agency in Chicago, IL 60618 is seeking a well-rounded Insurance Account Representative focused on customer service and sales opportunities. The role emphasizes helping customers, solving problems, and building lasting relationships while driving agency growth.

Responsibilities include servicing policies, quoting options, identifying coverage gaps, and pursuing new business through calls, walk-ins, and referrals.

Qualifications

• Illinois P&C license is REQUIRED.
• Life & Health license preferred.
• State Farm agency experience preferred.
• Strong customer service, communication, sales, and relationship-building skills.
• Self-starter with ownership and initiative.
• Willingness to outbound calls and follow-up.

Responsibilities

• Provide prompt, friendly, accurate customer service and policy support.
• Review accounts for coverage gaps, discounts, and protection opportunities.
• Explain options, prepare quotes, and ask for the business.
• Identify opportunities across Auto, Home, Renters, Business, Life, Health.
• Develop new business through outbound calls and leads.
• Build referrals and achieve production goals.

Skills

Customer service

Sales

Relationship building

Communication skills

Self-motivated

Attention to detail

Strong work ethic

Education

Illinois Property & Casualty license

Life & Health license preferred

State Farm agency experience preferred

Job description

Jim Tom – State Farm Insurance Agency in Chicago, IL 60618 is seeking a well-rounded Insurance Account Representative focused on customer service and sales opportunities. The role emphasizes helping customers, solving problems, and building lasting relationships while driving agency growth.

Responsibilities include servicing policies, quoting options, identifying coverage gaps, and pursuing new business through calls, walk-ins, and referrals.