Insurance Account Position - State Farm Agent Team Member

Sean Oram Insurance Agency Inc; Colorado Springs (CO); Sur place; USD 35 000 - 50 000; Plein temps

Avantages offerts par ce poste

Competitive salary and bonuses

Paid time off and holidays

Professional development and training

Résumé du poste

State Farm Insurance in Colorado Springs is seeking an Insurance Account Representative to manage client accounts and deliver outstanding service. You will handle policy inquiries, changes, renewals, and endorsements, and coordinate with agents and underwriters to optimize coverage.

The role requires strong communication, attention to detail, and the ability to multitask in a fast-paced environment. A high school diploma is required, with a licensing path to be pursued as needed.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Experience in insurance, customer service or account management is preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficiency with computer applications and insurance software systems.
• Ability to work independently and as part of a team.
• Licensing as required by state (or willingness to obtain).

Responsabilités

• Manage and maintain client insurance accounts, ensuring accuracy and compliance with company policies.
• Assist clients with policy inquiries, changes, renewals, and claims processing.
• Provide product knowledge and support to help clients understand their insurance options.
• Process new applications, endorsements, and cancellations in a timely manner.
• Collaborate with agents and underwriters to resolve client issues and optimize coverage.
• Maintain detailed records of client interactions and transactions.
• Meet or exceed service and sales goals set by the agency.
• Stay up to date with insurance industry trends, State Farm products, and regulatory requirements.
• Participate in ongoing training and development opportunities.

Connaissances

Organizational skills

Multitasking

Verbal communication

Written communication

Customer service

Formation

High school diploma or equivalent; assoc./bachelor’s preferred

Outils

Insurance software

Description du poste

Benefits

• Opportunity for advancement
• Paid time off

Job Title

Insurance Account Representative

Location

1710 W Uintah St Colorado Springs, CO 80904

Company

State Farm Insurance

Job Summary

We are seeking a detail-oriented and customer-focused Insurance Account Representative to join our State Farm team. The ideal candidate will manage client insurance accounts, provide exceptional service, support policy management, and assist clients with their insurance needs. This role requires strong communication skills, an ability to multitask, and a commitment to delivering outstanding customer experiences.

Key Responsibilities

• Manage and maintain client insurance accounts, ensuring accuracy and compliance with company policies.
• Assist clients with policy inquiries, changes, renewals, and claims processing.
• Provide product knowledge and support to help clients understand their insurance options.
• Process new applications, endorsements, and cancellations in a timely manner.
• Collaborate with agents and underwriters to resolve client issues and optimize coverage.
• Maintain detailed records of client interactions and transactions.
• Meet or exceed service and sales goals set by the agency.
• Stay up to date with insurance industry trends, State Farm products, and regulatory requirements.
• Participate in ongoing training and development opportunities.

Qualifications

• High school diploma or equivalent; associate or bachelor’s degree preferred.
• Previous experience in insurance, customer service, or account management preferred.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Proficient with computer applications and insurance software systems.
• Ability to work independently and as part of a team.
• Commitment to providing excellent customer service.
• Licensing as required by state (or willingness to obtain).

Benefits

• Competitive salary and performance bonuses.
• Paid time off and holidays.
• Professional development and training opportunities.