Insurance Account Manager — Growth & Client Care

Heath Satterfield State Farm; Greenville (SC); On-site; USD 42,000 - 65,000; Full time

Job summary

Heath Satterfield State Farm in Greenville, SC, is seeking a dedicated Account Manager for a full-time, on-site role. You will handle daily customer interactions, explain coverage options, and provide quotes for insurance products to support client needs and agency growth.

The position emphasizes timely follow-up, accurate documentation, and collaboration with team members to maintain high customer satisfaction while complying with company and regulatory standards.

Qualifications

• Strong customer service and relationship-building skills.
• Sales aptitude with ability to discuss coverage options.
• Organizational and administrative skills with documentation accuracy.
• Problem-solving and analytical abilities to assess client needs.

Responsibilities

• Handle day-to-day customer interactions and inquiries.
• Explain coverage options and provide quotes for insurance products.
• Process policy changes and renewals; ensure accurate documentation.
• Identify opportunities for additional coverage and support sales/retention goals.

Skills

Customer service

Sales aptitude

Organizational skills

Problem solving

Computer skills

Education

High school diploma or equivalent

Post-secondary education or insurance/business certs (a plus)

Job description

Heath Satterfield State Farm in Greenville, SC, is seeking a dedicated Account Manager for a full-time, on-site role. You will handle daily customer interactions, explain coverage options, and provide quotes for insurance products to support client needs and agency growth.

The position emphasizes timely follow-up, accurate documentation, and collaboration with team members to maintain high customer satisfaction while complying with company and regulatory standards.