Insurance Account Associate — Growth & Training

Rob Cutting - State Farm Agent; Wilmington (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Advancement opportunity

Paid time off

Training & development

Job summary

Rob Cutting - State Farm Agent is seeking a proactive Account Associate Team Member to support daily operations and drive customer success. You will nurture client relationships, assist with policy changes, and help connect customers with the right State Farm products and services.

The role emphasizes organized, detail-oriented individuals who thrive in a collaborative team and are eager to grow within a supportive office environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Rob Cutting - State Farm Agent is seeking a proactive Account Associate Team Member to support daily operations and drive customer success. You will nurture client relationships, assist with policy changes, and help connect customers with the right State Farm products and services.

The role emphasizes organized, detail-oriented individuals who thrive in a collaborative team and are eager to grow within a supportive office environment.