Insurance Account Associate — Growth, Training & Benefits

Bill Pool - State Farm Agent; Jacksonville (FL); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Licensing paid by agency

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Bill Pool - State Farm Agent is seeking an Account Associate who will support daily operations, manage customer accounts, and help grow the office through strong client relations.

You will act as a liaison between customers and agency departments, assist with policy changes, and proactively promote relevant insurance products and services to meet client needs.

A friendly, people-oriented approach with attention to detail will help you thrive in this role and advance within the agency.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Bill Pool - State Farm Agent is seeking an Account Associate who will support daily operations, manage customer accounts, and help grow the office through strong client relations.

You will act as a liaison between customers and agency departments, assist with policy changes, and proactively promote relevant insurance products and services to meet client needs.

A friendly, people-oriented approach with attention to detail will help you thrive in this role and advance within the agency.