Insurance Account Associate - Growth & Service Focus

SupportFinity™; Pearl City (HI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

SIMPLE IRA

Bonus based on performance

Health insurance

Vision insurance

Paid time off

Opportunity for advancement

Dental insurance

Job summary

State Farm Agent in Pearl City, HI seeks an Account Associate to support Wayne Midro - State Farm Agent, growing the agency through client relationships and handling policy changes and inquiries.

The role focuses on delivering insurance solutions, processing claims, and coordinating with underwriters, with opportunities for advancement and competitive benefits. Based in Pearl City, this position emphasizes team collaboration and service excellence.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field can help boost starting base salary.
• Detail oriented with strong work ethic
• Ability to multi-task and follow up for Quality control and Excellent customer service delivery
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.
• Build Trust with Customers through Reliable Quality service
• Help Agency achieve Growth Goals by focusing on customer needs and providing solutions for customers
• Assist customer inquiries in person, over the phone, via email, and text message.
• Money Handling, taking customer payments.

Skills

Strong organizational skills

Excellent customer service

Insurance experience helpful

Detail oriented

Multi-tasking & follow-up

P&C license obtainable

Life & Health license obtainable

Job description

State Farm Agent in Pearl City, HI seeks an Account Associate to support Wayne Midro - State Farm Agent, growing the agency through client relationships and handling policy changes and inquiries.

The role focuses on delivering insurance solutions, processing claims, and coordinating with underwriters, with opportunities for advancement and competitive benefits. Based in Pearl City, this position emphasizes team collaboration and service excellence.