Insurance Account Associate — Customer Care & Claims

Margaret Yamashita - State Farm Agent; Pearl City (HI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Retirement plan

Bonus based on performance

Paid time off

Job summary

Margaret Yamashita - State Farm Agent in Pearl City, HI, is seeking an Account Associate to enhance customer relations and manage daily business operations. In this vital role, you will support our customers with their insurance and financial services needs, ensuring their satisfaction and success.

The ideal candidate will possess strong organizational skills and excellent communication abilities. Utilize your proactive marketing skills to connect customers with essential products and services.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Margaret Yamashita - State Farm Agent in Pearl City, HI, is seeking an Account Associate to enhance customer relations and manage daily business operations. In this vital role, you will support our customers with their insurance and financial services needs, ensuring their satisfaction and success.

The ideal candidate will possess strong organizational skills and excellent communication abilities. Utilize your proactive marketing skills to connect customers with essential products and services.