Account Associate — Client Relations & Growth Path

Thomas Jansson - State Farm Agent; Aiea (HI); On-site; USD 32,000 - 52,000; Full time

Job summary

State Farm’s agency in Aiea, Hawaii is seeking an Account Associate to support customer-focused insurance and financial service products. You will establish relationships, provide prompt service, and help with inquiry responses and billing clarifications.

Ideal candidates will enjoy engaging with the public, excel at written and verbal communication, and be ready to obtain necessary Property & Casualty and Life & Health licenses as needed.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills; written, verbal and listening.
• People-oriented with strong interpersonal abilities.
• Organizational skills and attention to detail.
• Self-motivated and able to work in a team environment.
• Ability to multi-task and manage competing priorities.
• Ability to obtain Property & Casualty license.
• Ability to obtain Life and Health license.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance availability, coverage, changes, transfers, claims, and billing.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Self-motivation

Detail orientation

Organizational skills

Marketing products

People-oriented

Licensing prep

Job description

State Farm’s agency in Aiea, Hawaii is seeking an Account Associate to support customer-focused insurance and financial service products. You will establish relationships, provide prompt service, and help with inquiry responses and billing clarifications.

Ideal candidates will enjoy engaging with the public, excel at written and verbal communication, and be ready to obtain necessary Property & Casualty and Life & Health licenses as needed.