Insurance Account Associate — Growth, Service & Claims

Andrew Mullis - State Farm Agent; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Andrew Mullis - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant insurance products and services.

The role emphasizes strong organizational skills, excellent customer service, and a proactive, team-oriented mindset in a fast-paced environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Previous insurance experience

Job description

Andrew Mullis - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant insurance products and services.

The role emphasizes strong organizational skills, excellent customer service, and a proactive, team-oriented mindset in a fast-paced environment.