Insurance Account Associate | Client Advocate & Growth

Jess Sutcliffe - State Farm Agent; Fort Madison (IA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Profit sharing

401(k) matching

Job summary

Jess Sutcliffe - State Farm Agent is seeking an Account Associate to support daily operations, grow our agency through strong customer relations, and connect customer needs with agency services.

Join a community-focused team that honors balance and growth, with licensing paid by the agency, health benefits, a 401(k) match, paid time off, flexible scheduling, and advancement opportunities, plus training and development.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Job description

Jess Sutcliffe - State Farm Agent is seeking an Account Associate to support daily operations, grow our agency through strong customer relations, and connect customer needs with agency services.

Join a community-focused team that honors balance and growth, with licensing paid by the agency, health benefits, a 401(k) match, paid time off, flexible scheduling, and advancement opportunities, plus training and development.