Insurance Account Associate: Growth, Flexibility & Impact

Paul Santone - State Farm Agent; Mentor (OH); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Licensing paid

Bonus based on performance

Competitive salary

Flexible schedule

Paid time off

Training & development

Advancement opportunities

Job summary

Paul Santone - State Farm Agent in Mentor, OH is seeking an Account Associate to support daily operations, build strong customer relationships, and act as a liaison between clients and agency departments.

You will grow the office by proactively marketing relevant products and services, maintaining customer records, handling policy changes, processing claims, and coordinating with underwriters to issue policies in a timely manner.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Paul Santone - State Farm Agent in Mentor, OH is seeking an Account Associate to support daily operations, build strong customer relationships, and act as a liaison between clients and agency departments.

You will grow the office by proactively marketing relevant products and services, maintaining customer records, handling policy changes, processing claims, and coordinating with underwriters to issue policies in a timely manner.