Insurance Account Associate — Growth & Client Success

Paul Major - State Farm Agent; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Paul Major - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison among departments. You will improve lives by proactively marketing relevant products and services to clients in the Los Angeles area.

The role emphasizes strong organization, exceptional customer service, and prior insurance experience to handle policy changes, claims, and timely issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Paul Major - State Farm Agent is seeking an Account Associate to support daily operations, grow the office through customer relations, and act as a liaison among departments. You will improve lives by proactively marketing relevant products and services to clients in the Los Angeles area.

The role emphasizes strong organization, exceptional customer service, and prior insurance experience to handle policy changes, claims, and timely issuance.