Insurance Account Associate — Growth & Customer Impact

Morgan Hedderich - State Farm Agent; Cary (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Morgan Hedderich - State Farm Agent is seeking an Account Associate to enhance customer relations and support daily operations. The ideal candidate is sales-minded, coachable, and enjoys helping others succeed in a collaborative environment. Responsibilities include managing accounts, assisting with policy inquiries, processing claims, and coordinating with underwriters for timely service. This role provides opportunities for career growth within a supportive and connected team in Cary, North Carolina.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Morgan Hedderich - State Farm Agent is seeking an Account Associate to enhance customer relations and support daily operations. The ideal candidate is sales-minded, coachable, and enjoys helping others succeed in a collaborative environment. Responsibilities include managing accounts, assisting with policy inquiries, processing claims, and coordinating with underwriters for timely service. This role provides opportunities for career growth within a supportive and connected team in Cary, North Carolina.