Account & Customer Success Specialist

Brittaney Allen - State Farm Agent; Houston (TX); On-site; USD 40,000 - 70,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Brittaney Allen - State Farm Agent in Houston, TX is seeking an Account Representative to grow the agency through strong customer relations and proactive product marketing.

You will develop leads, establish relationships, and deliver prompt service across inquiries about coverages, billing, and claims. The role emphasizes customer focus and effective communication to meet client needs and drive agency success.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing products

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Job description

Brittaney Allen - State Farm Agent in Houston, TX is seeking an Account Representative to grow the agency through strong customer relations and proactive product marketing.

You will develop leads, establish relationships, and deliver prompt service across inquiries about coverages, billing, and claims. The role emphasizes customer focus and effective communication to meet client needs and drive agency success.