Insurance Account Associate — Growth & Client Service

Steve Smith; Sterling Heights, Northern (MI, KY); Hybrid; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health insurance

401(k)

Bonus based on performance

Competitive salary

Paid time off

Training & development

License reimbursement

Opportunity for advancement

Job summary

Steve Smith - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments, improving service and satisfaction.

This full-time role rewards an organized, friendly, sales-minded professional with competitive compensation, benefits, and opportunities for advancement in Michigan’s insurance market.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Sales-minded professional with client-focused approach.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Sales mindset

Job description

Steve Smith - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You grow the agency through meaningful customer relations and act as a liaison between client needs and agency departments, improving service and satisfaction.

This full-time role rewards an organized, friendly, sales-minded professional with competitive compensation, benefits, and opportunities for advancement in Michigan’s insurance market.