Insurance Account Associate — Growth & Flexibility

Liza Howley - State Farm Agent; City of Rensselaer (NY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Licensing paid by agency

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Liza Howley - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful client relations and act as a liaison between customer needs and agency departments, while proactively marketing relevant products and services.

Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication abilities.
• Previous experience in insurance or related field preferred.
• Willingness to learn and work with a small team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

Job description

Liza Howley - State Farm Agent is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful client relations and act as a liaison between customer needs and agency departments, while proactively marketing relevant products and services.

Responsibilities include managing customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance.