Insurance Account Associate — Growth & Advancement

Candice Stryker; Westlake (OH); Hybrid; USD 35,000 - 75,000; Full time

Benefits offered by this job

Advancement

Paid time off

401(k)

Job summary

Candice Stryker State Farm Insurance is seeking an Account Associate to support daily operations and customer success in Westlake, OH. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services.

In this role you will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Candice Stryker State Farm Insurance is seeking an Account Associate to support daily operations and customer success in Westlake, OH. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant products and services.

In this role you will manage customer accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.