Insurance Account Associate — Customer Growth & Claims

Elizabeth Marshall - State Farm Agent; Indianapolis (IN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Elizabeth Marshall - State Farm Agent in Indianapolis, IN is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful client relationships and act as a liaison between customer needs and agency departments.

Responsibilities include maintaining customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance, while delivering excellent service and proactive

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Elizabeth Marshall - State Farm Agent in Indianapolis, IN is seeking an Account Associate to support daily operations and customer success. You will grow the agency through meaningful client relationships and act as a liaison between customer needs and agency departments.

Responsibilities include maintaining customer accounts, assisting with policy changes, processing claims, and coordinating with underwriters to ensure timely policy issuance, while delivering excellent service and proactive