Insurance Account Associate — Flexible Week, PTO & 401k

Matt Haaga; Memphis (TN); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Matt Haaga - State Farm Agent is seeking an Account Associate to support daily operations and improve customer relationships. You will act as a liaison between customers and agency departments, helping to proactively market relevant products and services.

Join a team-focused, client-centric office with opportunities for advancement, training, and a flexible schedule. This role emphasizes service excellence and teamwork in a welcoming Memphis environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance experience preferred

Job description

Matt Haaga - State Farm Agent is seeking an Account Associate to support daily operations and improve customer relationships. You will act as a liaison between customers and agency departments, helping to proactively market relevant products and services.

Join a team-focused, client-centric office with opportunities for advancement, training, and a flexible schedule. This role emphasizes service excellence and teamwork in a welcoming Memphis environment.