Insurance Account Associate - Flexible Schedule & Growth

Buforyou; Alexandria (VA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Training & development

Flexible schedule

Job summary

Milena Bu State Farm in Alexandria, VA is seeking an Account Associate to support daily office operations, manage customer accounts, and act as a liaison between customer needs and agency departments. You will help grow the office by proactively discussing suitable auto, home, life, and retirement options with clients.

This full-time on-site role emphasizes attentive service and timely policy changes, claims processing, and collaboration with underwriters to issue policies.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience

Job description

Milena Bu State Farm in Alexandria, VA is seeking an Account Associate to support daily office operations, manage customer accounts, and act as a liaison between customer needs and agency departments. You will help grow the office by proactively discussing suitable auto, home, life, and retirement options with clients.

This full-time on-site role emphasizes attentive service and timely policy changes, claims processing, and collaboration with underwriters to issue policies.