Insurance Account Associate — Customer Success & Growth

Kim Springer - State Farm Agent; Verona (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

Hiring bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kim Springer - State Farm Agent is seeking an Account Associate to enhance our agency's success. This role involves managing customer accounts, assisting with policy inquiries, and processing claims to ensure customer satisfaction.

The ideal candidate is detail-oriented, excellent in communication and customer service, with a preference for those with experience in insurance. This position offers competitive salary options and advancement opportunities.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Kim Springer - State Farm Agent is seeking an Account Associate to enhance our agency's success. This role involves managing customer accounts, assisting with policy inquiries, and processing claims to ensure customer satisfaction.

The ideal candidate is detail-oriented, excellent in communication and customer service, with a preference for those with experience in insurance. This position offers competitive salary options and advancement opportunities.