Insurance Account Associate | Customer Success & Claims

Jake Christensen - State Farm Agent; Boulder (CO); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Jake Christensen - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will strengthen customer relations, update policy information, assist with changes, and process claims in collaboration with underwriters to ensure timely policy issuance.

This role offers a collaborative, growth-oriented environment with opportunities for advancement, paid time off, and ongoing training. A strong service mindset and initiative are highly valued.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Attention to detail

Job description

Jake Christensen - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will strengthen customer relations, update policy information, assist with changes, and process claims in collaboration with underwriters to ensure timely policy issuance.

This role offers a collaborative, growth-oriented environment with opportunities for advancement, paid time off, and ongoing training. A strong service mindset and initiative are highly valued.